Your privacy is pt89's top priority. This document transparently explains how we collect, use, store, and protect the personal data of every member who uses our platform.
PT89 takes our responsibility to protect every member's privacy seriously. This Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and recognised international data protection standards.
As an online entertainment platform operating in Malaysia, we understand that member trust is our most valuable asset. That is why we are committed to managing your personal data in the most transparent, secure, and responsible manner — not merely to meet legal requirements, but because we genuinely place your well-being and privacy first.
This policy clearly outlines the types of data we collect, why we need it, how we protect it, who it may be shared with, and what rights you hold over that data. We encourage you to read this document in full and to contact us if any part is unclear.
PT89 collects your personal information through various interaction points. The following are the categories of data we collect and how they are obtained:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identity card number | Account Registration & KYC |
| Contact Data | Phone number, email address, residential address | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically during platform use |
| Activity Data | Betting history, games played, login sessions | Automatically during gameplay |
| Communication Data | Live Chat transcripts, support emails, feedback | Interactions with the support team |
Every piece of information we collect is used for specific and legitimate purposes. pt89 does not use your data for any purpose beyond the scope stated below:
The legal bases for processing your data include the performance of a contract (membership agreement), legal obligations, the legitimate interests of pt89, and in certain cases, your explicit consent.
PT89 does not sell, rent or trade your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited situations:
The security of your personal data is a top technical priority at PT89. We implement multiple layers of protection to keep your data safe at all times:
PT89 retains your personal data for as long as necessary for the purposes stated in this policy, or for as long as your account remains active. Following account closure, certain data may be retained for an additional period to fulfil legal obligations such as financial record requirements under Malaysian law.
PT89 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
Enabling core platform functions such as login, game sessions and security. Cannot be disabled.
Helping us understand how members use the platform for continuous improvement purposes. Data is analysed in aggregate.
Remembering your preferences such as language, display theme and personal settings so you don't have to reset them each time.
You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect platform functionality. Session cookies are automatically removed when you close your browser, while persistent cookies are stored for a set period to enhance future use.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by pt89:
You have the right to request a copy of the personal data we hold about you. pt89 will process such requests within 21 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request immediate correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to mandatory legal retention requirements that pt89 must comply with, such as financial transaction records.
You may object to the processing of your data for direct marketing purposes or withdraw your consent at any time, without affecting the validity of any processing carried out prior to withdrawal.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.
To exercise any of the above rights, please contact the pt89 support team via Live Chat or email at [email protected], clearly stating the nature of your request. We will verify your identity before processing any request to ensure the security of your data.
The pt89 Platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data of anyone under 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you believe someone under the age of 18 has opened an account at pt89, please notify us immediately through our support team.
In the course of its operations, pt89 may store or process your data on servers located outside Malaysia. When such transfers occur, pt89 ensures that:
The pt89 platform may contain links or references to third-party websites or services in certain contexts, such as payment providers or game operators. Please note that:
PT89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When material changes occur, we will:
Continued use of the PT89 platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated policy. If you disagree with any changes made, you have the right to close your account and request data deletion.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by pt89, please contact our Data Protection Officer via:
We invest in security infrastructure and industry best practices to ensure the personal data of every pt89 member remains protected at all times.
Your personal and financial data is protected with 256-bit SSL encryption — the same standard used by banking institutions. All communications between you and the pt89 platform are fully encrypted without exception.
PT89 fully complies with Malaysia's Personal Data Protection Act 2010. We manage your data according to the principles of fairness, transparency and legitimate purpose — not merely to satisfy legal requirements.
PT89 has never and will never sell, rent or trade your personal data to advertisers or data brokers. Your data belongs to you — we only use it to provide you with a better service.
PT89's cybersecurity team monitors our infrastructure 24 hours a day, 7 days a week to detect and neutralise any threats before they can affect member data.
Through your account settings and our support channels, you can access, correct, download or request deletion of your personal data at any time — easily, quickly and without unnecessary questioning.
PT89 undergoes regular security and data compliance audits conducted by independent third parties. This process ensures our practices consistently meet or exceed established industry standards.
With a clear understanding of how pt89 protects your personal data, you can enjoy all the games and betting on our platform with complete confidence. Join the millions of members who have trusted pt89 as their entertainment platform of choice.